The newest release
Manual and release notes
|May 2022||Installation 7.0.9||Update from 3.x, 4.x, 5.x, 6.x to 7.0.9||Version 7 migration guide and manual|
Remote technical assistance
Download the Parabuild teamviewer client here
This tool allows a support technician to take control of your computer. It is also included in the Parabuild installation.
By giving the ID and password to someone else, they can see your screen and execute actions on your computer.
It is a great tool to train and help you remotely, and also to resolve technical issues.
However, be careful who you give access to your computer!
Generally, if you contacted Parabuild or a Parabuild reseller yourself for assistance, then you know who will take control of your computer.
However if someone calls or emails you and comes up with an excuse for needing access to your computer, then you are most likely dealing with a scammer. After gaining access to your computer, such people might lock your computer and all of its data and require you to pay a ransom before unlocking your computer.
Access to your computer with this tool is only possible if you start this tool and then give the ID and password to a person.